The company Kaluptus d.o.o. respects the privacy of its users and is committed to protecting personal data in accordance with applicable regulations, including Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR).

With this Privacy Policy, we explain what personal data we collect, for what purposes we use it, how we protect it, and what rights you have as a data subject.

1. Data controller

Company name: Kaluptus d.o.o.

Headquarters: Republic of Croatia

E-mail: info@kaluptus.eu

Website: https://kaluptus.eu

Kaluptus d.o.o. is the data controller within the meaning of the GDPR.

2. What personal data do we collect

We collect only the data that is necessary to provide our services:

2.1. Data that you provide to us yourself

Name and surname

Address for delivery and billing

E-mail address

Phone number

Information about the order and purchased products

2.2. Automatically collected data

IP address

Browser and device data

Website usage data (via cookies and analytics)

3. Purpose of personal data processing

We process your personal data exclusively for the following purposes:

Order processing and delivery

Invoicing and fulfillment of legal obligations

Communication with customers (order status, inquiries, complaints)

Enable online payments

Improving the functionality and security of the webshop

Analytics and statistics of website usage

4. Legal basis for processing

Personal data is processed based on:

Performance of contracts (purchase and sale of products)

Legal obligations (accounting, tax regulations)

Legitimate interest of the controller

User consent (cookies, marketing – if applicable)

5. Sharing personal data with third parties

We share your data exclusively when necessary to perform the service:

Delivery services – for the purpose of product delivery

Payment processors (e.g. Stripe, PayPal) – for payment processing

Accounting and IT service providers – to the extent permitted by law

All partners are required to comply with the GDPR and protect personal data.

6. Cookies

The kaluptus.eu website uses cookies for:

Webshop functionality

Traffic analysis and user experience improvement

Website security

The user can manage or disable cookies at any time via browser settings or cookie banner.

7. Data storage and protection

Personal data is stored only for as long as necessary for the purpose of processing or as required by law.

We take technical and organizational security measures:

SSL encryption

Limited access to data

Secure servers and regular backup

8. User rights

As a data subject, you have the right to:

Access to personal data

Correction of inaccurate data

Deletion of data (“right to be forgotten”)

Restriction of processing

Data transfer

Objection to processing

To exercise your rights, you can contact us via e-mail: info@kaluptus.eu

9. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. All changes will be published on this page.